FAQ’s About Stockgap
All Frequently asked questions about stockist’s services and Much more
Frequently Asked Questions
Can a builder buy from you direct?
No. As a distributor we are probably unique. We only supply builder merchants. We will always direct a builder to his nearest merchant. We will always give technical advice to a builder.
When do you deliver?
Usually within two or three working days and we use our own unbranded vehicles.
Can a builder collect from Stockgap?
With prior arrangement with a builders merchant. Either the builder or a merchant can collect. We also use couriers.
What are your opening hours?
8AM to 5PM Monday to Friday
Can a merchant send you technical drawings for a take-off?
Yes. We usually get quantities back to you in about 7 working days. If it is more urgent, please tell us.
Is it better for a merchant to go direct to a manufacturer?
We keep extensive stocks of all products we sell. Manufacturers have extended delivery times and ‘minimum quantities’. Our prices are competitive and our service and loyalty to merchants is legendary!
Would I get better service from a manufacturer?
No. We service our builder merchant customers as though we were a manufacturer. We give immediate technical advice, supply literature and advise on stock levels. Within our area we know that no-one gives a better service than Stockgap. Ask another merchant who uses us!